Privacy and Cookie Policies

  • Last Updated: 6th June 2026

    1. Introduction
    Le Salon Worcester ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make enquiries, book appointments, or use our services.

    2. Who We Are
    Le Salon Worcester
    63 Bath Road
    Worcester WR5 3AB

    Tel: 01905 355552

    For any privacy-related enquiries, please contact us at the above address.

    For the purposes of UK data protection legislation, Le Salon Worcester is the Data Controller of your personal information.

    3. Information We Collect
    We may collect and process the following information:

    Information You Provide
    Name
    Email address
    Telephone number
    Appointment and booking information
    Any information you submit through our website contact forms
    Information you provide during consultations
    Information Collected Automatically

    When you visit our website, we may collect:
    IP address
    Browser type and version
    Device information
    Website usage information
    Cookies and analytics data

    4. How We Use Your Information
    We use your information to:
    Respond to enquiries
    Manage appointments and bookings
    Provide salon services
    Communicate regarding appointments
    Improve our website and services
    Comply with legal obligations
    Maintain business records

    Where you have provided consent, we may also send marketing communications about offers, promotions, products and services. You may withdraw your consent at any time.

    5. Lawful Basis for Processing
    We process personal information under one or more of the following lawful bases:
    Performance of a contract
    Legitimate business interests
    Legal obligations
    Your consent

    6. Sharing Your Information

    We do not sell your personal information. We may share information with:
    Booking and appointment software providers
    Website hosting providers
    IT service providers
    Professional advisers
    Regulatory authorities where required by law
    All third-party providers are expected to handle your information securely and in accordance with applicable data protection laws.

    7. Data Retention
    We retain personal information only for as long as reasonably necessary to:

    Provide our services
    Fulfil legal obligations
    Resolve disputes
    Maintain business records
    When information is no longer required, it will be securely deleted or anonymised.

    8. Marketing
    If you have opted in to receive marketing communications, we may contact you by email, telephone or SMS.

    You may unsubscribe at any time by:
    Clicking the unsubscribe link in marketing emails
    Contacting us directly

    9. Cookies
    Our website may use cookies to:
    Ensure the website functions correctly
    Improve website performance
    Understand visitor behaviour
    Support analytics services
    You can control cookies through your browser settings.
    Please see our Cookie Policy for further details.

    10. Security
    We take appropriate technical and organisational measures to protect your personal information against:
    Unauthorised access
    Loss
    Misuse
    Alteration
    Disclosure

    However, no method of internet transmission can be guaranteed as completely secure.

    11. Your Rights
    Under UK GDPR, you may have the right to:

    Access your personal information
    Correct inaccurate information
    Request deletion of your information
    Restrict processing
    Object to processing
    Request transfer of your information
    Withdraw consent

    To exercise any of these rights, please contact us.

    12. Complaints
    If you are unhappy with how we handle your information, you have the right to complain to:

    Information Commissioner's Office (ICO)

    13. Changes to This Policy
    We may update this Privacy Policy from time to time.

    Any changes will be published on this page and will take effect immediately upon publication.

  • This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

    Cookies are small text files that can be used by websites to make a user's experience more efficient.

    The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

    This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

    You can at any time change or withdraw your consent from the Cookie Declaration on our website.

    Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

    Please state your consent ID and date when you contact us regarding your consent.